Audio Seminars

"Listen & Learn" Audio Seminars

Upcoming Program Description
2008 Audio Seminar Schedule
Registration
CEUs
Recordings of Past Programs

OGR's "Listen & Learn" Audio Seminars bring up-to-the-minute education to your funeral home staff conveniently, affordably--and frequently. The 2008 lineup has a seminar scheduled on the Third Thursday of each month (with the exception of April), making it easy to remember and schedule.

Each 60-minute program begins at 1:00 p.m. (Eastern)/Noon (Central)/11:00 a.m. (Mountain)/10:00 a.m. (Pacific). Each seminar offers 1.0 CEU per participant in states where approved.

Multiple Registration Packages Available
Look over the topics for the coming year and choose the package that suits your schedule. Register for 9 audio seminars by April 10 and take 28% off individual fees (a $234 savings). You also may purchase the 3- or 6- seminar package at cost-savings. Look for the registraton form under Registration or contact the education/meetings department at 800.637.8030, x120 or jgabbert@ogr.org for more information.

Audio Seminars Meet Exclusive Status Guidelines
Begining with the January 2008 audio seminar, members will be able to maintain their exclusive status by participating in nine audio seminars within an 18-month period.

Online Access to Audio Seminars
Participants can view speaker materials and submit questions online through the webinar portion of our seminars. Speakers will draw your attention to highlights of their materials using onscreen visuals. Plus, you can submit questions to the speaker at any time during the presentation via email.

Note: When registering for audio seminars online, please insert your funeral home information in the Shipping Address section of the Paypal ordering system. Establishing a Paypal account is NOT required.

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Upcoming Program Description

Each participant is eligible for 1.0 CEU in states where approved.

Start time: 1 pm (Eastern)/Noon (Central)/ 11 am (Mountain)/10 am (Pacific)

Be sure to view the presentation materials online--instructions given upon registration.

Thursday, July 17, 2008

Using NFAM and the Golden Rule Logo to Promote Your Funeral Home
Presenter: Janet Protzel

Today’s funeral home needs to have a high profile in the community so that, when the need arises, a family will think of that funeral home first. One tool OGR members can use is National Family Appreciation Month (NFAM) to promote their home in the community and also assist local students. Another tool is the Golden Rule logo. Janet Protzel, Director of Communications with OGR, will be joined by OGR members who have been successful in utilizing these simple tools to “advertise” themselves in their communities.

Thursday, August 21, 2008

First Impressions: The Art of the Telephone Conversation
Presenter: JoAnn Baldwin

More and more of today’s families are “shopping” for funeral arrangements when a loved one dies.  The person who answers the telephone at your funeral home must be more than an operator – they must have the proper information and telephone skills to assist the family so they choose your funeral home for their needs.  Join JoAnn Baldwin, CFSP, ASTD, Aurora Casket Company, as she discusses answering and making first calls, appointment setting and
handling shoppers.

Thursday, September 18, 2008

Funeral Home Management in Today’s Changing Environment
Presenter: TBA

Managing a funeral home today is more challenging than ever before.  Not only are families asking for services you might not have considered, the costs associated with running your funeral home have increased and the market is very competitive.  Learn from one of OGR’s top presenters the latest in management techniques that will help you offer cutting-edge services while maintaining or increasing the bottom line.

Be sure to check future e-Facts and the OGR website for more information about the programs and presenters.

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2008 Audio Seminar Schedule

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Registration

OGR Members - Register for 9 audio seminars by April 10 , 2008 and save $26 per seminar, a total savings of $234!

OGR offers three ways to register for our audio seminars: contact Jenny Gabbert, OGR's education/meetings coordinator, at 800.637-8030; download a registration form here; or register online by using PayPal below. Note: you do not need to establish a PayPal account to pay with this system.

Note: When registering for audio seminars online, please insert your funeral home information in the Shipping Address section of the Paypal ordering system. Establishing a Paypal account is not required.

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CEUS
Click here for the approval status of OGR's audio seminars in your state.

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Program Recordings

CDs of the 2008 audio seminars are available within two weeks of the actual seminar (OGR members--$99 ea.; non-members--$129 ea.)

Additionally, all 2007 audio seminars are available on CD at the rates listed above.

Archive recordings of audio seminars presented between 2000 and 2004 are available on audiocassette tapes; those presented in 2005 and 2006 are available on CD (OGR members--$25 ea.; non-members--$35 ea.).

OGR members may order recordings online by clicking on the link below (requires member login) or by contacting Jenny Gabbert, OGR's education/meetings coordinator, at (800) 637-8030. All others must order by telephone.

Order audiocassettes & cds

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